Okay, last year I had to buy a new Wacom graphics tablet because mine had already died after years and years of servitude. So I got a Graphire 4. It's AMAZING, everything works perfectly.
That is until a few months ago. See the Graphire pen has this rubber grip. It's really a good thing cause it makes the pens easier to hold. Problem with them is, they start to "melt" and tear. Yep, mine looks like it was nuked in the oven for a couple of minutes. It also tears pretty easily.
Now how such a great and big company like Wacom makes such a big boo boo, I dunno. I've scoured the internet looking for a replacement pen but alas, only Intuos pens have them ad they certainly won't fit a Graphire 4 pen. So I emailed Grandtech, Wacom distributor for Malaysia.
"Sorry, Wacom does not sell replacement rubber grip for any of the Wacom pens. You would have to purchase a whole new Grip Pen."
That's it. One measly line! I've got a perfectly working pen (albeit, one that doesn't look good cause of the rubber grip) and they want me to buy a new pen? So what am I gonna do with the one that I already have, chuck it into the trash can? Tsk tsk, I hope Wacom does something about this. I'm not the only one with this problem so obviously this is a manufacturing fault.
If anyone has any problems with the rubber grips, I suggest you all email Wacom about it so they open their eyes and do something about this yucky problem!
4.26.2008
Wacom's Graphire 4 Rubber Grip Problems
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